Return and Exchange Policy

At Vektofit your satisfaction is our top priority. We want you to feel confident and comfortable with every purchase. If for any reason you are not completely happy with your order we are here to help

Eligibility for Returns

You can request a return within 14 days from the date of receiving your order if the product has a manufacturing defect or if you are not fully satisfied and wish to return it for another size style or refund

To be eligible for a return the item must be in its original condition unused unwashed and with all tags and packaging intact. Proof of purchase such as order confirmation or receipt must be provided

Non Returnable Items

For hygiene and quality reasons certain items are not eligible for return including underwear or compression wear that has been tried on and items damaged due to improper use or washing

Return Process

Please contact our support team within 14 days of receiving your order and provide your order number along with a brief explanation of the issue. Our team will guide you through the pickup or drop off process. Once we receive and inspect the returned item we will notify you of the approval or rejection of your refund

Refunds

If approved refunds will be processed within 5 to 7 business days. For cash on delivery orders refunds will be issued via bank transfer or mobile wallet. For online payments refunds will be credited back to the original payment method

Exchanges

If you would like to exchange your item for a different size or color please mention this when contacting our team. Exchanges are subject to availability

Contact Us

If you have any questions about our return policy or need assistance please contact us on 01069368223